A Sweet Ending Candy Buffet

I apologize in advance for the length of this review but wanted to make sure I included all details to help anyone who reads it. I contacted Jennifer after I had completed a huge amount of work on my candy buffet. I stumbled on her website after feeling a little overwhelmed by the candy buffet and asked her if she would be interested in working with me to complete it. Jennifer was very accommodating at first, she had good ideas and was quick to respond to emails and we came to an agreement that I would pay her $170 for her services (we live close by), and I would pay for the additional candy I wanted and any labels ribbon etc. I had already spent over $500 on my candy buffet and had really nice glassware (15 pieces), 2 lollipop trees, scoops, tongs, decor I had made for the table, and a lot of candy in my colors (over 70 pounds). I really hired Jennifer to finish buying the candy, and for her professional opinion and make my vision come to life better then I thought my venue would do since I believed this is all she does (turns out this is not her day job). She offered to add glassware as needed to make it fuller, decor like a crystal tree and candlelight, and she would return and pack everything up and the end of the night and take her items with her and pack mine up. I was happy with our agreement. After I paid Jennifer in full I sent her an additional $330 ($500 total) to purchase candy we agreed upon and labels and ribbon (which she priced for me) to place on the jars. She would never give me prices so I blindly sent cash and asked her to contact me if she needed more cash to complete the list of candy. After I paid, communication became difficult. I would have to send and resend emails before getting a response. I would ask her how things were going, and if she needed more money and she would respond "everything is fine". I was willing to pay whatever as needed to have the candy buffet over the top and exploding with candy and I was clear about that. Jennifer's grammar and communication is terrible. I would ask questions and she would respond with a few words, that didn't make a lot of sense to me and would ignore questions. She is advertising candy apples on her website and I asked to add them to my buffet and she asked me how many I wanted, I replied with a number and asked her for a price and then never responded again about them so I guess she didn't care about the extra business I was trying to give her and didn't want to be bothered. When I expressed my concerns to Jennifer she told me not to worry and my candy buffet would be the best I had ever seen so I tried to relax and thought I would feel better when we met. As it got closer to my wedding I continually requested a meeting with Jennifer, not only to go over everything, but I had to give her all of the glassware, candy etc I already had that she needed to set up the buffet. It kept getting pushed off, she cancelled once and we finally set a time to meet at an Applebees (not very professional) a week before the wedding. At our meeting I was even more alarmed by several things. First Jennifer did not bring any notes or anything to the meeting about my buffet. When I asked her what candy she bought and how much, she said she "remembered it" and rattled some things off but I had to ask her if she had this or that because she forgot it. I printed pics from her site to show her what look I wanted and what I didn't want. She did not take the pics from me when she left which bothered me. She began telling me the story of the bride that also posted here about not showing up for her wedding because of the hurricane and how she and her family were "harrassing her". I was even more sick in my stomach because I was so worried about the cold way in which she talked about ruining this girl's day but she had my money and it was too late to do anything. When we went outside to transport the boxes to her van, her vehicle was filthy. There was clothes, videos, food, trash all over the floor seats etc. I must have looked shocked because she apologized to me, and said she was moving. I could not believe that if she was meeting a client she would not have cleaned her car, how incredibly unprofessional. But again, I left feeling sick knowing I was too far in and with only a week away I had no choice but to hope for the best. The day of my wedding my candy buffet was only as nice as it was because of the work I put into it. The candy Jennifer supplied was cheap, low grade, and a very small amount. She added no decor, no glassware, there were no labels or ribbons on the jars that I PAID for. Several types of candy she told me she bought was not there and the chocolate covered pretzels were just nasty looking almost like they had melted and were frozen before, they had like a white film on them and she did not have white chocolate covered pretzels she said she had. There was not enough candy and we ran out. I feel she did not add anything to the buffet because she didn't want to return to pick up her items so instead she had my venue pack it all up and never returned and probably because she did not want to face me. I was beyond upset. After the wedding I contacted Jennifer to tell her about my disappointment. She told me that she did have labels and ribbon but didn't use them because she thought they didn't "look right". Yea right! She told me she spent "over a hundred dollars on candy" and didn't know why I was upset. I explained to her that I did not believe she ever had labels, or ribbon and lied about it but if she did have it, she should have used it no matter what because I wanted it, ordered it and PAID for them. She never addressed the candy she did not have and had no explanation and apologized that we ran out. When I asked her several times where she spent the $330 I sent to her since she admitted that she spent about $100 on candy, she could not. I asked her to return the money she did not spend on my candy buffet, she would not address that either. I think if I wanted to push the issue or ever sue her (I have a contract to prove everything and pictures) I would get it but I told her if she skimps on candy and products for her customers in order to rip them off and keep their money she can just have it cause obviously she needs it more than me. But honestly I didn't push the issue because I did not want it to be said that I was unhappy because I just was looking for a refund, the principal of it is what bothers me most. I absolutely LOVED every other thing about my wedding and every vendor (I used MANY). I honestly do not want any other bride to have their day affected negatively by a person who only does this on the weekends and will not invest the time and effort into it that you are paying for.

I had contacted Jennifer to do a candy buffet for my wedding which was this month. I had paid the full balance for 7 jars for approx. 60 people and also ordered cake pops for something a little special. To my dismay the day of my wedding came which was the 26th and Jennifer called to let me know that she was not sure she would be able to make it due to the Hurricane Irene. Frustrated at this point I had nothing to say because I could not believe she would wait till the day of my wedding when the coverage of this hurricane had been going for more than a week. I had a family member called her just to find out what exactly would happen and she was told that "A Sweet Ending.." was Jennifer's side job and at the moment she was unable to drop what she was doing to even TRY to get everything to the venue for me along with excuses about the parkway being closed. About an hr. later Jennifer TEXTED me and told me that there would be nothing she could do and that she would refund the money back to me. Let me be clear, I know we all cannot control the inevitable but I feel like there were plenty of things Jennifer could have done to avoid all of this. It was candy for God's sake she could have prepped days in advance or even the day before ESPECIALLY since everyone knew about this hurricane. It wasn't news that she found out the day of!! Overall I was not pleased with any of the service I had received from A Sweet Ending Candy Buffet. I got delayed responses even from the beginning of planning my wedding from Jennifer and I'm just disgusted in what happened on my day. Hope this review helps you all !

All I have to say about A Sweet Ending is that their fabulous. My wedding colors where Black and green and I thought it would be hard to find candy to go with my colors.

I hire A Sweet Ending Candy Buffet for my wedding on Feb. 14, 2010. She took my ideas and turn my candy buffet into a piece of art. She was on time and ever thing went great. Thank you

Jennifer made our candy buffet for our wedding a piece of art. She know just what we want and when I walked into my reception for the first time I could not believe my eyes. Everything was just had I want and more. Our family is till talking about our candy buffet. I would used A Sweet Ending again for more events.